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PRIVACY POLICY
This Privacy Policy describes how Delvourne ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from delvourne.com (the "Site").
Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number.
How We Use Your Information
We use the information we collect to:
- Fulfill orders, including processing payments, shipping, and providing customer support
- Communicate with you, including responding to inquiries and sending order updates
- Send you marketing communications, if you have opted in to our newsletter
- Improve and optimize our Site, including through analytics and advertising
Marketing and Advertising
If you subscribe to our newsletter, we will use your email address to send you updates, promotions, and offers related to Delvourne. You may unsubscribe at any time using the link provided in our emails.
We use Meta Pixel, a tool provided by Meta (Facebook/Instagram), to understand how visitors interact with our Site and to deliver relevant advertising on Meta's platforms. This tool may collect information about your browsing behavior on our Site and use it to show you personalized ads. For more information on how Meta uses this data, please visit Meta's Privacy Policy.
Sharing Your Information
We share your information with third parties who help us use your information as described above. For example, we use Shopify to power our online store — you can read more about how Shopify uses your personal information at shopify.com/legal/privacy. We may also share your information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request, or otherwise protect our rights.
Your Rights
If you are a resident of the European Economic Area (EEA), you have the right to access, correct, update, or request deletion of your personal information. You may exercise these rights by contacting us at info@delvourne.com.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Contact
For more information about our privacy practices or if you have questions, please contact us at info@delvourne.com.